Pride Fire Systems, Inc. (PFS) was incorporated in 2000 as a certified woman owned small business. PFS is a distributor of fire protection, prevention and safety products in California. Our goal is to provide the best products to our customers at the best prices possible. We take great Pride in our company, our commitment to customer service, and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog. For large quantity purchases, please contact our office for special pricing toll-free at (800) 696-8171 to speak to one of our customer service representatives.
Our contact information
By email:
sales@pfs-fire.com
By standard mail:
Pride Fire Systems, Inc.
1900 W. Burbank Blvd.
Burbank, CA 91506
By phone:
800-696-8171 (between 8 a.m. and 5 p.m. PST)
sales@pfs-fire.com
By email:
sales@pfs-fire.com
By standard mail:
Pride Fire Systems, Inc.
1900 W. Burbank Blvd.
Burbank, CA 91506
By phone:
800-696-8171 (between 8 a.m. and 5 p.m. PST)
sales@pfs-fire.com
Shipping Information:
Most of our products are available for delivery within 1 to 3 business days. You will be notified by email or by phone with an estimated ship date for any units purchased. And for large quantity purchases, please contact our office for special pricing. We use UPS Ground Shipping, so you know your product will arrive on time.
Refund, Returns and Cancellation Policies:
You will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. If you choose not to insure your package, and we do not accept return of the product, you will be responsible for any loss or damage. Upon our acceptance of the merchandise in like new condition in conformity with this policy, the purchase price will be credited to the credit card used for the original purchase. Allow 14 days (not including delivery time for mail refunds) from when we accept your returned product for the processing of your credit. Additional charges may be assessed for products returned with any missing items, such as manuals and accessories. For products that we verify to be defective, we will reimburse you for your original shipping expenses.
If you need to cancel your order, please call 1-800-696-8171 or email us at: sales@pfs-fire.com
Unfortunately, we are unable to refund any purchase from the pfs-firestore.com site once your order has shipped.
Most of our products are available for delivery within 1 to 3 business days. You will be notified by email or by phone with an estimated ship date for any units purchased. And for large quantity purchases, please contact our office for special pricing. We use UPS Ground Shipping, so you know your product will arrive on time.
Refund, Returns and Cancellation Policies:
You will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. If you choose not to insure your package, and we do not accept return of the product, you will be responsible for any loss or damage. Upon our acceptance of the merchandise in like new condition in conformity with this policy, the purchase price will be credited to the credit card used for the original purchase. Allow 14 days (not including delivery time for mail refunds) from when we accept your returned product for the processing of your credit. Additional charges may be assessed for products returned with any missing items, such as manuals and accessories. For products that we verify to be defective, we will reimburse you for your original shipping expenses.
If you need to cancel your order, please call 1-800-696-8171 or email us at: sales@pfs-fire.com
Unfortunately, we are unable to refund any purchase from the pfs-firestore.com site once your order has shipped.
